The Digital Operations team (also known as the Flighting or Ad Ops team) are responsible for the trafficking or flighting of online digital ads. This involves connecting artwork to the ad campaign that has been booked by the Sales person.
Flighting also optimise the ads which means monitoring them to make sure that what was agreed with the advertiser is delivered.
At the end of a campaign Digital Operations supply campaign reports which detail the ad's activity.
The best way to contact the flighting team is to use this shared email address which will always be answered: